Heat Pump Installers

By joining the Mass Save HPIN, contractors will benefit from resources and support, including:

• Exclusive access to customer offerings including residential heat pump rebates and 0% financing opportunities; all contractors will continue to have access to the commercial heat pump rebates and financing opportunities 
• Designation as a Residential Verified 3rd Party Designee
• Listing on the Mass Save Find a Contractor Tool
• Technical resources and training, including:
  • Energy Efficiency Learning Center
  • Air Source Heat Pump Installation Checklist
  • Sample Invoice
• Marketing support, including customer brochures and sales tools, such as:
  • Heating Comparison Calculator
  • Introduction to Heat Pumps
  • User Tips: Air Source Heat Pump
• Monthly program e-newsletters providing program updates, installation best practices tips, and notifications about upcoming industry training opportunities
• Use of the Heat Pump Installer Logo once the Co-Brand License Addendum has been signed and proposed marketing materials have been reviewed
  • Reach out to [email protected] to request review of new marketing material with the Heat Pump Installer Logo

If you have any questions, please contact the Mass Save Heating & Cooling Program Team at [email protected].

1. Gather Required Documentation

   All required documentation is outlined in the enrollment instructions.

2. Submit Documentation via the Mass Save Secure Document Portal

   Create an account on the Mass Save Secure Document Portal and follow all the instructions.

3. Complete the Energy Efficiency Learning Center Registration Form

   Each installer in your company must complete the Energy Efficiency Learning Center registration form. After completion, installers will be invited to the Mass Save Energy Efficiency Learning Center (EELC). Please allow up to two business days to receive the email invitation (including login credentials) from [email protected].

4. Remain Active

   Ensure all installers have satisfied applicable first-year training and license requirements.

An authorized company representative must submit:

• A signed Mass Save Heat Pump Installer Participation Agreement
• Business W-9 Form
• Massachusetts HVAC or Electrical Contractor/Plumbing License (Massachusetts Sheet Metal, Refrigeration, Electrical Contractor, or Plumbing License accepted)
• Certificate of Comprehensive General Liability Insurance 
• Certification of relevant training:
• Air Source Heat Pump and Variable Refrigerant Flow (VRF) primary installers: EPA Section 608 Certification and certification of air source heat pump installation training provided by a heat manufacturer
• Ground Source Heat Pump primary installers: International Ground Source Heat Pump Association (IGSHPA) accredited Installer or GeoExchange Designer certificate

Within the first year of participation:

• Residential Air Source Heat Pump Installers must provide certification of Cold Climate Sizing and Design Training by a heat pump manufacturer. All installers must complete assigned Cold Climate Heat Pump trainings via the Mass Save Energy Efficiency Learning Center
• Commercial Installers must maintain active licensures as indicated on the Mass Save Heat Pump Installer Participation Agreement.