Income Eligible Programs

Depending on your household income, you could save money with no-cost energy efficiency programs to reduce your energy costs.
If you are an income eligible resident of Massachusetts residing within a 1-4 unit home looking to save on your energy bills and increase your home’s comfort, there are a range of programs designed to help you. Your participating Mass Save® electric and natural gas utilities and energy efficiency service providers have partnered with the Massachusetts Community Action Program Agencies and Low-Income Energy Affordability Network (LEAN) to offer you practical ways to save on your energy bills all year long.


Do I Qualify for Income Eligible Programs?

You may qualify for the Income Eligible Program if your household income is at or below the designated income levels listed in the following chart.


Number of Household Members Annual Household Income
1 Up to $35,510
2 Up to $46,437
3 Up to $57,363
4 Up to $68,289
5 Up to $79,215
6 Up to $90,141
7 Up to $92,190


Benefits of a No-Cost Home Energy Assessment:

Energy efficiency services provided at no-cost through this program may include:

  • Installation of instant energy savings products such as energy efficient LED light bulbs, advanced power strips, faucet aerators, low-flow showerheads, and more
  • Evaluation of your existing refrigerator, freezer, window AC unit, clothes washer and/or dehumidifier to determine if it is inefficient and eligible for a no-cost replacement with an energy efficient model 
  • No-cost replacement of an existing boiler or furnace if the existing heating system is determined to be inefficient and eligible for replacement
  • Weatherization upgrades at no-cost including additional insulation in your attic, wall, and basement as well as sealing the drafty areas of your home to help you save up to 25 percent of your energy costs each year

Landlords: Similar energy efficiency services and products are also available to Multi-Family properties with 5 or more units where 50 percent or more of the tenants are at the designated income eligible levels listed above.. These properties are served through the Income Eligible Multi-Family Retrofit Program.
Tenants: Customers residing in Multi-Family properties with 5 or more units where 50 percent or more of the tenants are at the designated designated income eligible levels above should have their landlord or property manager submit a request on the website.


In addition to energy efficiency services, you may be eligible for additional programs. If your household income is at or below the income guidelines shown above, you may be eligible for:
  • Fuel Assistance: Fuel Assistance provides eligible households with help in paying a portion of winter heating bills. If you are already receiving Fuel Assistance, please use our “Find a Community Action Program (CAP)” tool on the right side of this page to determine who your local CAP is. Contact them if you would like to participate in the Low Income Weatherization Assistance Program (WAP).
  • Utility Discount Rates: Discounted rates that lower your actual charges for your energy usage. If you qualify for Fuel Assistance or other income verified programs, you will be referred to your local natural gas or electric utility for a discount on your utility bills.
  • Payment Plans or Arrearage Management Programs: Massachusetts natural gas and electric utility providers will work with customers on overdue portions of their bill. Some past due balances over a certain amount are forgiven if the customer adheres to a structured payment plan. If you have questions, please contact your gas or electric utility provider directly.


If you are receiving assistance from one of the other programs listed below, you are likely eligible to receive the Utility Discount Rate and the energy efficiency services described above:

  • Emergency Aid to the Elderly, Disabled, and Children (EAEDC)
  • Food Stamps
  • Women, Infants and Children (WIC) Nutrition Program
  • Head Start
  • Mass Health
  • National School Lunch Program
  • Public Housing
  • School Breakfast Program
  • Supplemental Security Program
  • Transitional Aid to Families with Dependent Children (TAFDC)
  • Veterans Programs (Chapter 115 benefits)
  • Veterans Dependency and Indemnity Compensation (DIC) Surviving Parent
  • Veterans Affairs Non-Service Connected Pension (VANSCP)


Start Saving Energy Today:

Get Started

If your household income level falls within the levels listed above, apply for energy assistance programs in your area (you may be referred to a local fuel assistance agency).
Call 866-537-7267 and select Option 2.
Find a Community Action Program using our CAP tool on the right side of this page.


Save Energy Now

Check out these smart tips about light bulbs, heating, appliances and more, and start living more comfortably in your home.

Energy Saving Tips 


For More Information:

Read our Energy Assistance Programs for Income Eligible Residents Brochure


Explore Income Eligible Programs in Other Languages:

Learn More Energy Savings Tips
Find a Community Action Program