Fall River, Massachusetts – December 2013 – Liberty Utilities Co. announced the completion of its acquisition of New England Gas Company. Based in Fall River, Massachusetts, the company provides natural gas distribution in the towns of Fall River, North Attleboro, Plainville, Somerset, Swansea and Westport. The ownership change is expected to create additional full-time jobs in the state.
“We’ve committed extensive resources to this transition over the last several months and we’re looking forward to delivering high-quality customer service to all of our customers in Massachusetts,” said James M. Sweeney, President of Liberty Utilities Massachusetts
Customers will notice a new Liberty Utilities logo on their natural gas bills, company vehicles, employees’ uniforms, office buildings and printed materials. There will also be expanded customer services offered in the coming months.
Liberty Utilities is committed to keeping the current Massachusetts-based management team and staff to ensure experienced local employees focused on delivering safe, reliable natural gas services. Our goal is to provide a positive customer and community experience. Liberty Utilities will provide “best-in-class” customer care delivered at the local level and will continue to be an active participant in the community.
“We look forward to adding jobs, delivering local customer service, additional marketing services and new options for our customers over the next few months,” said Mr. Sweeney. “Our goal is to deliver customer service at the local level, where we can provide quality face-to-face assistance.”
Final state and federal regulatory approvals needed to complete the transaction were granted recently. The sale to Liberty Utilities was originally announced in March, 2013.
About Liberty Utilities
Liberty Utilities is a regulated water, natural gas and electric transmission and distribution utility, delivering responsive and reliable essential services to nearly 500,000 customers across the United States. With a local approach to management, service and support, we deliver efficient, dependable services